What Is United Cooperative Services?
United Cooperative Services (UCS) is a not-for-profit, member-owned electric cooperative based in Cleburne, Texas. Serving over 98,000 meters across 14 counties, UCS delivers safe, affordable, and reliable electricity to a rapidly growing region of North Texas.
Founded in 1938, UCS is rooted in the idea of democratic control, meaning every customer is a member-owner, with a voice in how the cooperative operates.
Service Area and Coverage Map
UCS serves both rural and suburban areas across a wide geographic territory. The cooperative’s service territory includes:
- Johnson County
- Hood County
- Erath County
- Somervell County
- Hill County
- Bosque County
- Tarrant County (parts)
- Palo Pinto County
You can see their complete coverage map here:
🔗 UCS Service Area Map
Reliable and Modern Infrastructure
UCS has invested heavily in smart grid technology, advanced metering infrastructure (AMI), and a high-resilience electric distribution network. This ensures fast outage response and high system reliability.
You can track current power outages live here:
🔗 Outage Map – UCS
SmartHub: Member Portal for Billing and Usage
All UCS members have access to SmartHub, a digital platform where they can:
- Pay bills online
- Monitor real-time usage
- View billing history
- Report outages
- Set up notifications and paperless billing
SmartHub is available via web or the SmartHub mobile app on iOS and Android.
Energy Efficiency and Savings Programs
UCS supports members in lowering their energy usage through rebates, education, and efficiency programs.
🔋 Featured programs include:
- Home Energy Audits
- HVAC and appliance rebates
- Lighting upgrades
- Insulation and window improvement incentives
Details here:
🔗 Energy Efficiency Programs – UCS
Solar Energy & Renewable Integration
UCS helps members interested in solar panels and other renewable options integrate systems into the grid. While UCS doesn’t generate its own solar power, it offers:
- Solar interconnection support
- Net metering guidance
- Educational resources for solar installation
More info here:
🔗 Renewable Energy Resources – UCS
Capital Credits and Member Dividends
As a member-owned cooperative, UCS returns profits to members in the form of capital credits.
Over time, members accumulate these credits based on how much electricity they use. When the board decides it’s financially appropriate, these credits are paid out as checks or bill credits.
🧾 Learn more about this here:
🔗 Capital Credits – UCS
Youth Programs and Scholarships
UCS invests in future generations through a wide range of youth education and scholarship programs:
📚 Programs include:
- High School Scholarships
- Youth Leadership Tour to Washington, D.C.
- Energy Camp sponsorships
- School presentations and safety demonstrations
Full details here:
🔗 Youth Programs – UCS
Community Involvement
UCS is deeply involved in the communities it serves. The cooperative sponsors:
- Local nonprofits
- Economic development councils
- Disaster relief efforts
- Education initiatives
They also encourage employees to volunteer in their communities, reflecting their “Concern for Community” cooperative principle.
🌎 Learn about UCS’s community support here:
🔗 Community Impact – UCS
Electric Rates and Billing Options
UCS offers several flexible billing and payment plans to help members manage their budgets. These include:
- Levelized Billing – evens out seasonal fluctuations
- Prepaid Metering – pay as you go
- Auto Pay – automatic bank drafts
- Paperless Billing
📄 View all current rate plans and details:
🔗 Rate Schedules – UCS
Storm Center and Outage Preparedness
Texas weather can be unpredictable. UCS prepares year-round with:
- Proactive tree trimming
- Grid inspections
- Storm response drills
- 24/7 outage teams
🌀 Visit their Storm Center for tips, safety resources, and checklists:
🔗 Storm Center – UCS
📍 Track current outages in real time:
🔗 Live Outage Map
Environmental Commitment
While UCS doesn’t generate power directly, they help members reduce emissions and promote sustainability through:
- Energy-efficient home programs
- Support for rooftop solar
- Smart thermostats and timers
- Promotion of off-peak usage habits
♻️ Details here:
🔗 Energy Efficiency & Environment – UCS
Careers at United Cooperative Services
UCS offers meaningful career opportunities across several departments:
- Engineering
- Linework and Operations
- Member Services
- Communications
- IT & Cybersecurity
👩💼 Apply or view open roles here:
🔗 Careers – UCS
Benefits include:
- Competitive salary
- Health, dental & vision insurance
- 401(k) plans
- Paid time off
- Training and certifications
Contact Information
Need help? Here’s how you can contact United Cooperative Services:
📞 Phone: 817-556-4000
📍 Head Office: 2601 S. Highway 171, Cleburne, TX 76031
💬 Online Contact Form:
🔗 Contact Us – UCS
🌐 Website: https://www.united-cs.com
Conclusion
United Cooperative Services is more than just a power provider — it’s a community partner, educator, and environmental advocate. As a member-focused, tech-savvy, and transparent cooperative, UCS continues to set an example in how local utilities can provide exceptional service while putting people first.
Whether you’re a homeowner, small business, or student — if you’re in their service area, UCS is built to serve you.